Frequently Asked Questions

Pontio is a point of sale financing company for home energy efficiency products. Pontio has developed a flexible payment platform that allows you to offer your customers the best payment method, instantly, online and without paperwork. In short, Pontio offers payment flexibility adapted to the needs of your client and a simple approval process so that you can focus on selling more.

Pontio focuses on financing sustainable home improvements. All through a simple and intuitive platform to improve operational management in your sales process and to be able to offer financing adapted to the specific type of client and product. What’s more:

• Pre-approve your clients instantly and 100% online.
• Minimal documentation required. 
• Sales and operational management platform for easy project tracking.
• Offer the best payment solution to your client.
• The best possible experience for your clients.
• Dedicated assistance for any unforeseen event.

Through Pontio´s website you can schedule a DEMO with us where we will show you the point of sale financing platform as well as the different financial products that you can offer to your customers. In addition, this call will help you solve with us any doubt you may have and we can define the next steps to start working together.

Also on our website you can find our contact information here.

No. When your clients use Pontio’s financed payment, we assume the potential default risk from the client.

Our technology platform allows you to offer financing solutions both to residential and industrial customers.
This translates into all customers with a valid DNI / NIE / CIF, a Spanish mobile phone and a Spanish bank card. Requests from clients that are included in solvency and delinquency files will be excluded.

It consists of offering your customers the possibility of paying for their purchase in comfortable monthly installments, without paying a single euro in interest.
Pontio’s flexible payment solutions allow customers to pay over 2, 3, 5, 8, 10, 12, 15 and 20 years without opening fees or early cancellation fees.
For industrial clients, we do also offer our renting products paying a fixed monthly fee with everything included and we structure PPA agreements for installations of more than 100kW.

Long-term financing is a great commercial tool that allows you to provide a differential value proposition with respect to your competitors. In this way, for the final customer the barrier of the initial disbursement is erased, and they perceive the savings from day 1 since the installment of their payments, in such a long term, is less than the monthly savings that the installation entails. It is an unbeatable business proposition!
In addition, installers who already belong to the Pontio Professionals program will receive a series of advantages as they begin to offer long-term financing and perform with a greater number of converted projects.

These financing solutions mean that your client does not have to worry from day 1, they remove the barrier of the initial investment and carry tax advantages for your client.

Through direct debit of the installments corresponding to the chosen financial product. During the digital financing subscription process, which takes place in an intuitive and 100% digital way via mobile phone, customers will be asked for the IBAN number of their account to formalize the process. Easy and simple.

The financing process is very simple, 100% online and without paperwork. The ultimate goal is that you can not only offer the best payment solution but also the best possible experience to your customers.

To start using Pontio as a sales tool, you just have to schedule a DEMO through the website and we will explain the rest of the process at the meeting. In any case, the registration process on the platform is very simple, once we have the necessary documentation to do the onboarding you can start selling and offering financing with Pontio.

The documentation required is minimal. We will inform you of the entire process in the DEMO that you schedule with us.

In order to activate your professional account on the Pontio platform, we will need a series of documents that we will specifically request from you. The documentation is minimal and we inform you of everything you need in the meeting you schedule when you book a DEMO through the website.

At the time the credit agreement is formalized with the final client, Pontio bring forward the 30% of the project to facilitate the purchase of materials. The remaining amount will be paid once the installation of the project is finished. From there, we take care of managing the entire payment in the installments defined with the client and assuming any default risk that may exist.

Pontio does not pass on commissions of any kind to the professional since our platform and our services are completely free for installers. Our source of income comes from interest rates on financial products. You want to know more? Join our network of installers!

Nothing, we take care of potential default risks. You, as an installer, first receive 30% of the project as an advance on materials and finally you receive the entire project at the time of installation.